Booking Terms

Minimum Stay of Two Nights
Check In is from 14h00
Check Out by 11h00

Breakfast is included and is served from 08h00 – 10h30.
Earlier breakfast may be arranged with reception / office. 

Child Policy

No children under the age of 16 years, including no babies. 

Normal Bookings – Payment Policy

20% Deposit payment to secure the reservation / taken at time of booking.
Balance payable on check out at De Zeven.
Cancellation – Fully refundable up to 7 days prior to arrival subject to an admin fee of R500.
Cancellation within 7 days prior to arrival 20% of the accommodation amount will be charged.
No show – 100% of the reservation will be charged. 

Tour Operator - Payment Policy

50% Deposit payment to secure the reservation.
50% Balance payable 30 days prior to arrival.
Cancellation – Fully refundable up to 7 days prior to arrival subject to an admin fee of R500.
Cancellation within 7 days prior to arrival 50% of the accommodation amount will be charged (negotiable).
No show – 100% of the reservation will be charged. 
Group Bookings (Entire Lodge)
50% Deposit payment to secure the reservation.
50% Balance payable 30 days prior to arrival.
Note: There may be some bookings that will have bespoke payment policies.
Cancellation within 21 days of arrival – 50% of the reservation will be charged.
Cancellation within 7 days of arrival – 100% of the reservation will be charged.