Booking Terms
Minimum Stay of Two Nights
Check In is from 14h00
Check Out by 11h00
Breakfast is included and is served from 08h00 – 10h30.
Earlier breakfast may be arranged with reception / office.
Child Policy
No children under the age of 16 years, including no babies.
Normal Bookings – Payment Policy
20% Deposit payment to secure the reservation / taken at time of booking.
Balance payable on check out at De Zeven.
Cancellation – Fully refundable up to 7 days prior to arrival subject to an admin fee of R500.
Cancellation within 7 days prior to arrival 20% of the accommodation amount will be charged.
No show – 100% of the reservation will be charged.
Tour Operator - Payment Policy
50% Deposit payment to secure the reservation.
50% Balance payable 30 days prior to arrival.
Cancellation – Fully refundable up to 7 days prior to arrival subject to an admin fee of R500.
Cancellation within 7 days prior to arrival 50% of the accommodation amount will be charged (negotiable).
No show – 100% of the reservation will be charged.
Group Bookings (Entire Lodge)
50% Deposit payment to secure the reservation.
50% Balance payable 30 days prior to arrival.
Note: There may be some bookings that will have bespoke payment policies.
Cancellation within 21 days of arrival – 50% of the reservation will be charged.
Cancellation within 7 days of arrival – 100% of the reservation will be charged.
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